About us
Ramcon was established in 1988 and is today a modern company with more than 70 employees in sales, support and service. We focus on these three core areas, and we target the life sciences market in the Nordic countries. Ramcon currently has four offices; two in Denmark located in Birkerød and Aarhus, and two in Sweden located in Gothenburg and Stockholm
We are a focused distributor with a robust organization with a high level of professionalism and competent and well-educated employees. Our strengths are knowing our customers' needs as well as having vast knowledge of the life sciences industry in the Nordic countries.
Ramcon constantly strives to be an organization characterized by a positive corporate culture. We value integrity and respect for colleagues, customers and partners very highly. We invest in people as our primary marketing resource and provide our customers with top-notch quality service and support. It is our ultimate business goal to build good and lasting customer relations.
ISO certifications
Ramcon holds ISO 9001:2015 and 14001:2015 certifications. The certifications documents our ability to accommodate the needs of customers and stakeholders through quality and ongoing improvements, as well as our work to minimize our environmental footprint.
Our commitment
To our Customers - We are customer centric. Our goal is to understand your needs, act on your feedback, and deliver on your expectations. We provide the products, solutions and service needed to enhance your operation and contribute to better healthcare and research outcomes.
To our Suppliers - We partner with global, market-leading suppliers offering unique solutions that fit with our mission, the expertise of our employees and the market segments we serve. We commit to professionally represent you to ensue strong market presence, customer satisfaction and mutually successful sustainable growth.
To our Employees - We embrace a diverse workforce and an inclusive culture. Health and Safety, respectful treatment, professional development and work-life balance are among our highest priorities. We offer a dynamic and professional workplace where passion, accountability, knowledge and teamwork drive success.
To our Environment - We act responsibly and promote environmentally conscious practices. Together with our suppliers and customers we commit to minimize the environmental impact of our operations and the products we sell.
Our Mission and Vision
Our Mission is to contribute to the advancement of Nordic research and healthcare and deliver profitable, sustainable growth beneficial to all our stakeholders.
Our Vision is to be a unique and trusted Nordic distributor of advanced Industrial, Medical, Chemical and Life Science solutions by delivering products from global suppliers through a knowledgeable and locally present sales and service team.
Our values
Customer Focus
We prioritize our customers' needs, expectations, and experiences in every decision and action we take. We aim to be proactive, anticipate issues before they arise and reply to questions within a day. We want to understand our customers' challenges and create solutions meeting their expectations to build trust and long-term relationships. Ramcon team members are empowered to act in ways that enhance customer satisfaction
Passion
We hire, develop, and support team members that bring enthusiasm, dedication and want to make a positive impact. We love what we do, we think creatively, and we improve continuously striving for excellence. We push through challenges and setbacks with determination. We create a culture or high performance and genuinely care about delivering value to our partners.
Accountability
We take ownership of our work, facilities, actions, decisions, and outcomes, both individually and as a team. We foster a culture of open communication, respect, responsibility, integrity, and reliability. We are transparent, solution oriented, and committed to deliver as promised. If we delegate or forward a task we follow up. We recognize deadlines, aim to reply to emails within a day, and escalate potential issues early.
Knowledge
We are committed to continuous learning, building expertise, and the sharing of information to drive success. We invest in training and have a culture of curiosity to ensure that both individuals and the organization continue to grow and evolve. We stay informed in a rapidly changing world.
Environmental Awareness
Together with our suppliers and customers we work to minimize the environmental impact of our operations and the products and services we sell.
Teamwork
We are all part of the success of Ramcon - we win, lose and learn as a team. We trust and respect each other, exchange ideas, value different perspectives, leverage each other's strengths and work together to reach our goals. We are open minded, have a 'yes, can-do mentality' and share the workload.
